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1. Introduction

This Privacy Policy governs the processing of personal data through the AL Rental platform (www.alrental.pt), a project developed and managed by:

Identity: GRUP SISIMA
NIF/CIF/NRT: F285998L
Address: Hort de Godi, Proteco C s/n, AD200 Encamp – Andorra
Contact: info@alrental.pt

AL Rental is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR).

2. Data collected

We collect personal data when you:

  • Register as a host or guest;
  • Publish a listing;
  • Contact another user;
  • Submit verification documents;
  • Use our contact forms;
  • Interact with our support team.

The data we may collect includes:

  • Full name or company name
  • Email address
  • Telephone number
  • Accommodation address
  • Verification data (for example, a property deed or tourist licence)
  • Browsing data (IP address, cookies and approximate location)

3. Purpose of processing

We process your personal data to:

  • Create and manage user accounts;
  • Verify properties and maintain security;
  • Facilitate communication between hosts and travellers;
  • Improve the platform’s functionality;
  • Generate statistics and usage analyses;
  • Comply with legal obligations.

4. Legal basis

The processing of your data is based on:

  • Your explicit consent;
  • The performance of a contract (for example, use of the platform);
  • Compliance with legal obligations;
  • AL Rental’s legitimate interest in improving the service.

5. Data retention

Data is stored for as long as necessary for the purposes described or while an active relationship with the user exists. You may request its deletion at any time.

6. Data sharing

We do not sell or share your data with third parties, except:

  • When required by law or a competent authority;
  • With technical partners that assist in operating the platform (for example, servers and email systems), subject to confidentiality agreements.

7. User rights

You may exercise the following rights:

  • Access to your data;
  • Rectification of incorrect data;
  • Erasure of your data (the “right to be forgotten”);
  • Restriction of or objection to processing;
  • Data portability;
  • Withdrawal of consent at any time.

To exercise your rights, contact: info@alrental.pt

8. Security

We implement technical and organisational measures to protect your data, including encryption, access controls and protection against cyberattacks.

9. International transfers

As GRUP SISIMA is based in Andorra, your data may be processed outside the European Union. The European Commission considers Andorra to provide an adequate level of protection.